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management tools

Call Manager:
call manager
Call Manager is a powerful system monitor accessible in real-time from any computer via our secure web interface.
• Check all activity at your office
• Track time spent on accounts
• See who last spoke to a customer
• Document correspondence
• Get caller Demographic Info
• Get phone numbers you need
• Access Call Records and Statistics
• Determine peak times
• ...and much more

A simple display reveals all phone activity on your system. Call Manager provides online voicemail access, call logs, a powerful report generator, database linking, and more.

Call Manager is also the gateway to Who's Calling, which provides information about callers such as household income, marital status, age demographics, and more.Complete information any time, any where...



ad tracker Track Advertisements:

ad tracker
Advertising is critical to sucess. Small businesses need ads to be effective and fit the budget. How effective are your ads? Running a few simultaneously? Which ones are doing best? Most companies have no idea. Millions of dollars are wasted each year on campaigns that don't work!

We have the solution. Ad Tracker tells you exactly how many calls each ad is drawing. Run simultaneous ads and get independent results. Drop the bad ones and boost the good ones!

The result is simple: more business and drastic savings. How long will it take for your system to pay for itself?




database integration Ticket System & Database Integration:

When your phones and your computers work together powerful possibilities open up. When a phone number is recognized all associated database data is displayed automatically.

The COPBX Ticket System & Who's Calling integrate with Call Manager to provide maximum information.

The COPBX Ticket System is a powerful database that stores information about customers and callers. Call Manager autofills number, name, and address + you can enter a host of other useful info including notes. Recognized numbers are automatically displayed. Imagine knowing that a caller "loves golf" or "hates small talk" before you answer the phone.

Stay more organized, save time, and improve service all for less energy and money than you're spending now.




user control User control:

Things change, new situations arise, and what is relevant today may not be tomorrow. We give you the ability to quickly adapt your telecommunications system to new circumstances and opportunities. You don't need to wait for a tech or send a staff member to exhaustive training, everything is simple, easy, and in your control.

What would you like your phones to do for you? next



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